Frequently Asked Questions
Can you walk me through how the sale works?
We are a furniture & decor store. We offer high end inventory at very affordable prices, so everyone can live stylishly.
One Saturday each month, we open our doors in Raleigh, North Carolina, allowing shoppers to explore our 11,000sq. ft. warehouse and our curated selection of high-end furniture and home goods.
All inventory is offered on a first-come-first-served basis. You can expect large pieces of furniture (from sofas and credenzas to media consoles and dining tables) as well as smaller decor items (such as artwork, vases, pillows, lamps, decorative pieces and more).
During a sale, when you discover a piece of furniture or oversized item you would like to purchase, stand beside your item and raise your hand. A mobile cashier will come to you and finalize your purchase.
Are your hands full? We are more than happy to hold smaller items behind the counter so you can easily move around and continue to shop.
We may have additional inventory in our back warehouse that is not out on the floor, so please ask if you are looking for something specific or something has already been marked as sold.
After purchasing, can I take home furniture the same day?
Absolutely! This is the best part of what we do, especially in today's furniture market. Anything you see on the warehouse floor can be taken home with you that day. With current supply chain issues and production delays, there is no wait for delivery when you shop with us!
After you purchase your items, we will have you pull around back with your receipt and a member of our team will greet you and help you load your items.
What if I can't take my furniture home on the sale day can I come back on a different day to pick it up?
Yes. Pick-up will be available the two weeks following the sale only. Pick-up hours are Tuesday, Wednesday, and Thursday between 10am to 4:00pm. Simply pull around the back of the warehouse (6702 Old Wake Forest Road, Raleigh, NC 27616), be sure to bring your receipt and ring the door bell at the back door and a team member will be happy to assist you.
All furniture must be picked up during the two-week period immediately following the sale. If you are unable to pick up your furniture during the designated two-week period you will be issued a credit to be used at a future sale.
Do you deliver?
We offer local delivery through a third-party delivery service. At the time of purchase, let us know if you would like to use the delivery service and we will help coordinate it for you. There is an additional charge for this and their service area/distance is limited.
How can I tell what items you will have available at the sale?
Follow us on our Facebook, Instagram and website. We will regularly post pictures and video of new inventory available at the upcoming sale. Each month before the sale, we will post a detailed walk-through of the warehouse on our social media so you can see everything available for purchase before you shop on Saturday.
If I see something I like during your walkthrough can I call ahead and have you hold it for me?
If you fall in love with something featured on our social media or website, we recommend you arrive early on sale day so you can purchase the decor you know will make your house a home. Unfortunately, we are not able to hold items at this time, but don't worry... we already have plans to re-stock our most popular items for the next month's sale.
What methods of payment do you accept?
We accept cash, debit and all major credit cards.
Do you offer returns, refunds or exchanges?
All sales are final, so please take measurements at home before you arrive and inspect your merchandise carefully before purchasing.
How does the on-line store work?
On Sunday, immediately after the in-person Saturday sale, we will offer one-day-only online shopping. The online store lasts 12 hours only beginning at 11am EST and ending at 11pm EST. All inventory that didn't sell on Saturday will be available for sale online on Sunday. The link to shop the online store will be posted on our Facebook, Instagram, website and emailed to all Styron & Hughes newsletter subscribers.
Are you open any other days besides the in-person sale day?
Our sales are one weekend each month - in-person on Saturday and online on Sunday. The exact dates for our sales are announced the month before, so you have plenty of time to plan. Sign up for our newsletter and follow us on social media so you can be the first to know sale dates and add them to your calendar!
Do you ship?
We currently are not able to ship outside of Raleigh, N.C. We do partner with a local delivery service at an extra charge.
Can I special order furniture?
We are not able to special order furniture at this time. If you are looking for something specific, feel free to send us a note and we might be able to include it in our inventory search for future sales.